Control Tower (Solo)

Surakarta, Central Java   |   Full Time

Control Tower

Why Join Us?

Shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others. We are looking for passionate and outstanding individuals to join our team

What will you do?

  • Processing, monitoring, and generating client’s order
  • Coordinate and liase with multi-stakeholders (client, customer and internal division) in the facility to ensure smooth operation
  • Handling client complaints, analyzing problems & providing solutions
  • Providing daily and weekly reporting order

What are the requirements?

  • Male/female 18-35 years old
  • Candidates must be possess at  least Diploma 3 any field
  • Having experience as customer service/front liner is an advantage
  • Having great skills in Excel
  • Having good communication skills, analytical thinking & problem solving
  • Willing to be placed in Solo, Central Java

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