Why Join Us?
Shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others. We are looking for passionate and outstanding individuals to join our team.
What will you do:
- Buildup up the process for smooth coordination and communication process between Operations & Control Tower Team.
- Responsible for identifying and solving operational issues real-time by coordinating with the relevant stakeholders, including the operations and customer facing teams.
- Required to understand the systems and processes of Shipper in detail in order to identify performance gaps.
- Required to do root cause analysis on recurring operations issues and provide the solutions on the same.
- Responsible for decision making on adhoc operations issues to provide the real time solutions.
- Key member from Control Tower to coordinate with senior management on the critical issues.
- Required to publish analysis reports on different operations issues
- Identify opportunities to bring continuous improvements / transformational changes for the asset and manage execution with asset ops, planning and design teams
- Intervene structurally to cater to the dynamic nature of supply network while collaborating with analytics & product teams
- Supporting the company by making continuous improvement in accordance with company's vision and mission
What are the requirements:
- Graduated from any major.
- Having experience in related field min 1 year.
- Should be comfortable with working in different shifts.
- Good communication and Analytical skills.
- Advanced Excel Experience is must.
- Knowledge of Redash, Python & SQL will be an added advantage.
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