Partnership

CRM and Email Marketing Specialist

Jakarta   |   Full Time

What is Shipper

Shipper is a growing technology company based in Jakarta. We provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Floodgate, Y-combinator, Lightspeed Ventures Partners, and Insignia Ventures Partners.


Why Join Shipper

An opportunity to build the next Unicorn and world with some of the smartest people in their fields and specialties. While also creating impact by supporting small sellers and micro-entrepreneurs across the nation.


What You Will do

  • Responsible for CRM development, optimization, and utilization across all clients with deep experience in CRM management, lead nurturing and email campaign strategies.
  • Help drive ideation and development of CRM channel communications
  • Problem-solving across all areas of email marketing and CRM — brings forth issues, with potential solutions
  • Develop and bring forth new ideas for creating efficiencies in day-to-day work and processes
  • Up-to-date knowledge of current email marketing trends and best practices
  • Supporting the company by making continuous improvement in accordance with company's vision and mission


What are the Requirements

  • 4+ years of experience in developing and executing CRM programs, including email marketing, push notifications, and in-app messaging.
  • Intermediate experience with HTML
  • Experience with Salesforce Marketing Cloud and/or other marketing automation software (Marketo, HubSpot) and ESPs (Gmail, Outlook)
  • Skilled in CRMs & Email Programs: Pardot, Marketo, Mailchimp, Drip, etc.
  • Understanding of customer lifecycle and journey building
  • Ability to interpret, articulate, and present campaign analytics to various stakeholders
  • Ability to lead multiple projects for various service lines
  • Ability to manage time and multiple priorities for varying internal and external partners
  • Supporting the company by making continuous improvement in accordance with company's vision and mission

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